Complete
over 4 years ago

WERETECH-8010

Fixed

Vivoactive 3 firmware 6.90 cause watch faces to crash

Please check the newest firmware for issues that causes watch faces to crash.

e.g. https://apps.garmin.com/de-DE/apps/fc3f9b9f-add6-46cb-8e0b-9a2172a04c31

All vivoactive 3 users with the latest firmware are reporting the same affect, the watch face crashes directly. No start is possible.

No crash error logging is written into the log file of the watch.

The simulator of the SDK works perfectly with the watch face (3.0.12/3.1.4) and the last issues caused by the watch face was reported a year ago.

Thanks for support and please keep up testing your software.

The Magician

TheMagician
  • over 5 years ago

    Hey all. I'm running the linked watch face on the 6.90 FW here and I'm not getting the crash. We think we've found the culprit, but the setup doesn't match what you describe specifically. It looks like a really odd edge case that is only exposed now that 6.90 pulled in a newer version of the VM. We have what we think is a fix, but the device team will have to pull it into their firmware for it to take effect. I don't have an eta on that.

  • over 5 years ago

    @Coleman.ConnectIQ if Garmin does not provide a fix within the next few days (until end of the week) i will remove the support of the vivoactive series in my apps.

    I get a lot of annoying feedback and bad review comments, this sucks!

    A feedback to the current state of the bug analysis would be nice, thanks.

  • over 5 years ago

    ...got the first feedback for the last SDK 3.1.5 -> the bug is still there, WF is crashing.

    This is really annoying!

    @Garmin: please have a look at that issues related to the vivoactive 3 series, thanks.

  • over 5 years ago in reply to TheMagician

    Just recompiled my widget (the one that crashed after the firmwareupdate) with SDK 3.1.5 but there is no difference. That one is stil crashing.