Ticket Created
over 4 years ago

WERETECH-10397

trouble

android 4.37.2 (I'm sorry I've got polish ver. app and not sure names)

yesterday I had such case:

- phone

- look

-watch faces - and I saw 2 position to upgrade

- upgrade one (A) of them

-deletee second (B)

after sync

- A  - can't start this watachface

- B - unisntaled

- in the list watch faces you can see widget

- restart watch - ok A can run

- kill app on android - ok, there is no widgets in watch face list

_psx_
Parents
  • over 4 years ago

    Hi, I've been attempting to reproduce this issue, but so far have been unsuccessful. Would you be able to provide some additional information?

    What device are you using and what is the firmware of the device?

    Also I'm not sure if it is relevant, but which watchfaces and widgets are you installing / uninstalling?

Comment
  • over 4 years ago

    Hi, I've been attempting to reproduce this issue, but so far have been unsuccessful. Would you be able to provide some additional information?

    What device are you using and what is the firmware of the device?

    Also I'm not sure if it is relevant, but which watchfaces and widgets are you installing / uninstalling?

Children
  • over 4 years ago in reply to Richard.ConnectIQ

    fenix 6 pro

    I don't remember firmware because It changes frequently but I try to have the last one, now I have 14.72 it could be 13.00, 13.10...

    I updated PSX-1 uninstalled datalover but I think It doesn't matter because these are parallel process problems