Ticket Created
over 5 years ago

CIQSTORE-2052

Support email doesn’t include Chinese username

Hi,

Users with Chinese characters for username are not included in email notice from ConnectIQ. 

For example:

The Connect IQ user null nullhas sent you the following request regarding your app”

Who is null null and how do I know how to address them?

Please fix character set or other issues that cause this. 

Thanks,

Parents
  • Or, at least, one for Garmin to point me / the user in the right direction for.

    There is nothing different that I could have done, and pretty sure the user has not consciously done anything strange either.

    Garmin needs to step up to the base here.

Comment
  • Or, at least, one for Garmin to point me / the user in the right direction for.

    There is nothing different that I could have done, and pretty sure the user has not consciously done anything strange either.

    Garmin needs to step up to the base here.

Children
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