Under Review
over 1 year ago

[BUG] Settings groups don't work on Connect IQ iPhone app

There are two issues:

1.  Settings groups look and function differently between the sim and Connect IQ.  In sim, groups are simply demarcated using a horizontal line while in Connect IQ each group is a sub-page.  See attached pics.

2. In Connect IQ app, tapping on a group name opens a sub-page.  On the sub-page the Save button seems to do nothing.  When going back to main settings page, the Save button has disappeared.

Attached is a simple program that can be used to repro the issues.

This makes settings groups unusable Disappointed

pstoppani
Parents
  • over 1 year ago

    I already reported the 2nd issue 9 months ago: https://forums.garmin.com/apps-software/mobile-apps-web/f/connect-iq-store-android/289708/bug-in-editing-settings-groups and https://forums.garmin.com/developer/connect-iq/i/bug-reports/bug-in-editing-settings-groups

    However it's good karma that you reported this now, because a few days ago I reported these problems in Customer Support: https://support.garmin.com/en-US/?productID=616398&tab=topics&topicTag=region_troubleshootingaxt and I was shocked to get a response that confirmed that Garmin has no idea at all about these problems. They responded by requiring me to send them screenrecording by uploading it in https://support.garmin.com/upload. Unfortunately I don't have a working version that uses the settings groups (because well, in 9 months I did lots of changes of course, and the settings groups related code has fallen back..)

    Anyway if you have the time to do a screen recording I urge you to do so and upload it and then contact them in chat/email in the Customer Support link so they know that we're talking about the same problems and that you have a way for them to reproduce.

    Added bonus is that you'll be able to do the same things in iOS, because I only have Android.

Comment
  • over 1 year ago

    I already reported the 2nd issue 9 months ago: https://forums.garmin.com/apps-software/mobile-apps-web/f/connect-iq-store-android/289708/bug-in-editing-settings-groups and https://forums.garmin.com/developer/connect-iq/i/bug-reports/bug-in-editing-settings-groups

    However it's good karma that you reported this now, because a few days ago I reported these problems in Customer Support: https://support.garmin.com/en-US/?productID=616398&tab=topics&topicTag=region_troubleshootingaxt and I was shocked to get a response that confirmed that Garmin has no idea at all about these problems. They responded by requiring me to send them screenrecording by uploading it in https://support.garmin.com/upload. Unfortunately I don't have a working version that uses the settings groups (because well, in 9 months I did lots of changes of course, and the settings groups related code has fallen back..)

    Anyway if you have the time to do a screen recording I urge you to do so and upload it and then contact them in chat/email in the Customer Support link so they know that we're talking about the same problems and that you have a way for them to reproduce.

    Added bonus is that you'll be able to do the same things in iOS, because I only have Android.

Children
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