Connect IQ

Connect IQ Bug Reports Samsung Android 10 Update Causes Watchfaces To Not Update

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over 5 years ago

WERETECH-8634

This should be addressed in the latest version of the Connect IQ Store app.

Samsung Android 10 Update Causes Watchfaces To Not Update

Seems the webrequests are going through but for some reason the watchfaces don’t update. Using VA3M, and an S9

Former Member

Former Member over 5 years ago in reply to Stephen.ConnectIQ

Former Member Ok so more info here. I've seen this happen with other watchfaces as well. Also, have tested doing fresh installs of watchfaces.

If I set the settings in the (original) Garmin App (no the store - impossible to tell apart as both just say "connect IQ"!!) then the watchface works if done after a fresh install. If I do it in the Connect IQ Store app (the newer one) then the watchface will never work. Apparently the settings don't stick.

I've witnessed this with my own watchface: https://apps.garmin.com/en-US/apps/ad7fb887-1d52-4254-b119-709240ef1caf

But saw the same thing happen with this watchface: https://apps.garmin.com/en-US/apps/e702cb4e-6949-4057-9561-f027db7ffea4
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Stephen.ConnectIQ over 5 years ago

Former Member I have a few questions to help us get to the bottom of this:

Are you using "Garmin Connect Mobile" android app, or the Connect IQ android app?

If you are using the ConnectIQ app: Do you have the "Auto Update" setting enabled (on the device page), and does the update show in the updates list if you look at the update queue?

Any other information you have regarding this would be useful as well.
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