Ticket Created
over 3 years ago

CIQQA-1141

Possibly incorrect setting for Glance Live Updates in simulator.json for Fenix 7/7S

Glance liveUpdates parameter in simulator.json for Fenix 7 and Fenix 7S set to false, but a test on real devices (both fenix7 and fenix7s) show that glance live updates actually work perfectly fine,

Software version (for Fenix 7) is 7.35, CIQ version reported by device is 4.0.6. In simulator device compiler.json configuration connectIQVersion set to 4.0.4.

Is it possible that live updates were not functional in earlier version, and were enabled later? Can not find any reference to such change in release notes.

Capital.com Team

  • Just updated an app in Connect IQ Store, live updates for fenix7 / fenix7s are working fine with the latest firmware,

  • The issue related to the Connect IQ SDK, not to an app. We tested this with our app (available in Connect IQ Store for a long time).

    As there is no documented way to detect if specific device model supports glance live updates or not, inspecting liveUpdates parameter of Connect IQ SDK device description (found in simulator.json file), valid value there is crucial.

    In our app we implement slightly different UI/UX depending on if live updates are supported, avoid network requests for devices that do not support glance live updates to conserve battery, but it comes at cost of less useful functionality of glance mode.

    The app (current version 1.3.1 does NOT support live updates on fenix7 and fenix7s): https://apps.garmin.com/en-US/apps/d5228d46-886e-49c0-a9bf-7eabd537a8d2

    The docs (use of Live Updates explained in Glance View section): https://capital.com/bitcoin-price-widget-for-garmin-smartwatch

  • You want to use "Contact developer" for the app in the store or post in the showcase thread about this widget.

    This looks to be app specific and not a general issue with CIQ.