My Garmin won't auto sync, since Garmin had it's cyber attack

When will this be fixed. My Garmin 810 edge is linked to my phone and is working but it will not auto sync and i do not see the envelope push button to upload my ride on the Garmin. Activities, last activity, Upload the upload is disabled.

Auto sync is ticked, however i am having to manually upload my rides to Garmin Connect on my PC otherwise i do not see my rides. Why is this happening and when will it be fixed

John

Former Member

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Former Member over 5 years ago

Hello, forgive me if I'm wrong but this sounds more like a Garmin Connect Mobile issue and not a Connect IQ issue. I've linked an article that might help you https://forums.garmin.com/apps-software/mobile-apps-web/f/garmin-connect-mobile-andriod/220202/sync-connection-troubleshooting-guide. You might want to try looking through the garmin connect mobile forums yourself here: https://forums.garmin.com/apps-software/mobile-apps-web/f/garmin-connect-mobile-ios or here: https://forums.garmin.com/apps-software/mobile-apps-web/f/garmin-connect-mobile-andriod for help and posting there if your issue still persists afterwords.
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Former Member over 5 years ago

Hello, forgive me if I'm wrong but this sounds more like a Garmin Connect Mobile issue and not a Connect IQ issue. I've linked an article that might help you https://forums.garmin.com/apps-software/mobile-apps-web/f/garmin-connect-mobile-andriod/220202/sync-connection-troubleshooting-guide. You might want to try looking through the garmin connect mobile forums yourself here: https://forums.garmin.com/apps-software/mobile-apps-web/f/garmin-connect-mobile-ios or here: https://forums.garmin.com/apps-software/mobile-apps-web/f/garmin-connect-mobile-andriod for help and posting there if your issue still persists afterwords.
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