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over 4 years ago

We were not able to reproduce the issue on newer device software. If you're still experiencing the issue however, please create a new ticket and provide a .prg or code sample. Thank you!

makeImageRequest works on simulator, but returns null on device.

This issue was observed on a Fenix 6 PRO on CIQ <= 4.0.x.

The image is downloaded using makeImageRequest, setting a 64x64 size. On the simulator the image is downloaded and stored correctly, while on the device the image request return null.

Here's an example:

https://thumborcdn.acast.com/3uvSWVxM9KPxU8cCFV6UMbnRXwc=/1500x1500/https://mediacdn.acast.com/assets/7c29fd12-a7d6-4459-a955-01de372c5e5b/-k81is8gy-smershpodroyalelogo.jpg

luca

Jarrod.ConnectIQ over 4 years ago

Hi luca, for the delay on this. We were trying to reproduce this today with a 64 x 64 image, and didn't seem to have any issues on sw version 19.20. Are you still experiencing this?

If so, would you be able to provide a code sample for .prg for us to try?

Thanks!
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luca over 4 years ago in reply to Brad.ConnectIQ

FW 16.70
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Brad.ConnectIQ over 4 years ago

What software version was the Fenix 6 Pro on when you encountered this issue?
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