Complete
over 4 years ago

CIQQA-206

MacOS/Safari: Connect IQ SDK DMG is rendered as text instead of being downloaded

Description of Problem

Using Safari on macOS, when attempting to download the Connect IQ SDK DMG, the file is rendered as text instead of being downloaded.

Recreation Procedure

In Safari, navigate to https://developer.garmin.com/connect-iq/sdk/ and click "Accept & Download for Mac".

Instead of downloading the DMG file, the browser will try to render it as text. At this point, the workaround is:

- Press CMD-S and save the file as "Page Source"

- Rename the extension to DMG

- Open the file

The other workaround is to use Chrome.

Screenshot:

https://i.postimg.cc/y84Rf3fJ/Screenshot-2021-04-13-202807.png

Environment

macOS Mojave (10.14.2) (virtualized)

Safari 12.0.2

Notes

I seem to recall someone else on the forums reporting this exact issue, within the last few months or so. (Presumably they ran macOS without virtualization, and likely used a more up-to-date version.)

  • This is probably due to of a web server configuration issue on our end that needs to be addressed. Another good work-around in Safari is to right-click the download link and choose 'Download Linked File As...", and then choose a download location. I'll get this reported to the web team.