Ticket Created
over 3 years ago

CIQQA-541

Lat and Long not showing up in 945 LTE .Fit Files

I've had users reporting they are not getting maps when using our platform, are the position coordinates written somewhere different for the 945 LTE? 

Thanks

cmehmen
Parents
  • over 3 years ago in reply to Rachael.ConnectIQ

    Hi Rachel,

    No the issue is that there are no GPS coordinates written into the native fit file. So when a user runs with our app (only when using the 945 LTE) we cannot provide a map post-run on our plat form and no map shows up in Garmin connect. This only happens with the 945 LTE. I have this documented and can provide the links/ .fit files if needed.

    Thanks

Comment
  • over 3 years ago in reply to Rachael.ConnectIQ

    Hi Rachel,

    No the issue is that there are no GPS coordinates written into the native fit file. So when a user runs with our app (only when using the 945 LTE) we cannot provide a map post-run on our plat form and no map shows up in Garmin connect. This only happens with the 945 LTE. I have this documented and can provide the links/ .fit files if needed.

    Thanks

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