Ticket Created
over 4 years ago

CIQQA-541

Lat and Long not showing up in 945 LTE .Fit Files

I've had users reporting they are not getting maps when using our platform, are the position coordinates written somewhere different for the 945 LTE? 

Thanks

Parents
  • I have been a very happy Stryd owner /Power runner and the combination with FR 935 worked fine. Same with FR 745 used by my running partner. After I decided to upgrade to FR 945 LTE GPS data are missing in Connect. I have not checked the actual files.
    I have tried to restart the watch witch without any effect. Software is 4.16 DFU 9753 aa.

    I really hope this problem can be solved. 

    Tomas

Comment
  • I have been a very happy Stryd owner /Power runner and the combination with FR 935 worked fine. Same with FR 745 used by my running partner. After I decided to upgrade to FR 945 LTE GPS data are missing in Connect. I have not checked the actual files.
    I have tried to restart the watch witch without any effect. Software is 4.16 DFU 9753 aa.

    I really hope this problem can be solved. 

    Tomas

Children
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