Ticket Created
over 3 years ago

CIQQA-541

Lat and Long not showing up in 945 LTE .Fit Files

I've had users reporting they are not getting maps when using our platform, are the position coordinates written somewhere different for the 945 LTE? 

Thanks

Parents
  • I replied to this comment awhile ago but for some reason no longer see it so I will reply again. The issue is we are not seeing any gps data in the native fit file for users using are app with the 945 LTE. No map data shows up in our platform or in connect IQ. I can provide runs and .fit files if needed. Thanks (this only happens with the 945 lte)

Comment
  • I replied to this comment awhile ago but for some reason no longer see it so I will reply again. The issue is we are not seeing any gps data in the native fit file for users using are app with the 945 LTE. No map data shows up in our platform or in connect IQ. I can provide runs and .fit files if needed. Thanks (this only happens with the 945 lte)

Children
No Data