Acknowledged
CIQQA-3588

Instinct 3 Solar stuck in high power mode

Firmware version:

This has been reported with 10.36, but not with 9.21

Software affected:

Any Connect IQ watch face, including Garmin's ones

Expected behavior:

1. When wrist is raised (watch facing up), watch enters 'high power mode' (onExitSleep() is called, then onUpdate() is called every second)

2. After about 10 seconds, watch automatically enters 'low power mode' (onEnterSleep() is called, then onUpdate() is called every minute)

Actual behavior:

1. When wrist is raised, watch enters 'high power mode'

2. Watch remains in 'high power mode', automatic switch back to 'low power mode' does not occur

3. Watch enters 'low power mode' only after wrist has been lowered (watch facing down)

Impact and severity:

This causes significant excessive battery drain (reportedly up to 100% increase) in Connect IQ watch faces and it can't be worked around by the watch face developer.

Supporting information:

A user report posted here https://forums.garmin.com/outdoor-recreation/outdoor-recreation/f/instinct-3/423711/infinite-gesture-on-issue-on-instinct-3-solar-firmware-problem

Parents
  • This occurs on the default watch face too, and any movement at all enables the second hand. It drains about 8% of battery per day, and I use GPS for only about 30 minutes per day on Auto Select with at least 50k lux hours per day. When will this be fixed? If it is not fixed soon I may be forced to return the watch.

Comment
  • This occurs on the default watch face too, and any movement at all enables the second hand. It drains about 8% of battery per day, and I use GPS for only about 30 minutes per day on Auto Select with at least 50k lux hours per day. When will this be fixed? If it is not fixed soon I may be forced to return the watch.

Children
No Data