Complete
over 3 years ago

Resolving due to inactivity. If this is still an issue, please comment with any updates.

GCD file(s) to be made available at least for "legacy" products / Help needed to solve a GPS software version 0.00 on a Vivoactive HR / Thank you

Hello, 

I have a Fenix 6x Pro unfortunately currently returned due to an issue covered by the guarantee. In between I use my old Vivoactive HR which is still working fine.

This weekend I connected it to Garmin Express and it updated the Vivoactive HR watch to software version 5.30. The issue is that now the GPS version is stuck to 0.00. I installed the Garmin Web updater application, reinstalled the software. It is still the same. Garmin Web Updater proposes to update GPS Chipset Type M5 but when I tried, it did not work. I tried a diverse form of reset, but it also did not work. I remembered that I had this issue in the past and managed to solve it… but I don’t remember how anymore.

Now I would like to try to install the GPS software only. For this I would need the GCD to do that manually. I do not find any more GCD files on the Garmin website. Could someone provide me a link to download the GCD file to update the GPS software only?

If you have other ideas of course it is welcome. Thank you.

It would be a pity to declare this watch good for the bin since it was working perfectly before the update, and I still use it from time to time when I don’t want to wear the Fenix.

Thank you in advance for your support.
Warm regards
Fabrice