Under Review
over 2 years ago

Fix Connect IQ

Not only does the app not pick up the latest release, it doesn't install the one it does find.

It goes through the loop of showing

Update, when clicked, it shows Queued, then installing, then all apps installed then back to showing Update again.

This means you can't test private links because you can't be sure to get the latest version, or know which version you actually got, as the displayed may  or correspond to the version installed.

Totally defective.

Please fix.

3649079
Parents
  • over 2 years ago

    From further investigation, it could be a problem with the Upload. The following test also fails.

    Remove the clock face from the watch, even restart the watch. Stop all Connect and Connect IQ apps and clear the cache.

    Go to the Web page, refresh it and click the Download link and confirm the device.

    Go to Connect App and sync, a version will be loaded, just not the latest uploaded version which corresponds to the version listed.

    What appears to be happening on the Upload is the version number and description is updated but not necessarily the corresponding IQ version itself, such that any further downloads will get older app versions, even though new version numbers get listed.

    As loading / retrieving the latest IQ version fails - testing is not possible rendering the platform useless.

    In any case there is a serious fault that needs fixing ASAP.

Comment
  • over 2 years ago

    From further investigation, it could be a problem with the Upload. The following test also fails.

    Remove the clock face from the watch, even restart the watch. Stop all Connect and Connect IQ apps and clear the cache.

    Go to the Web page, refresh it and click the Download link and confirm the device.

    Go to Connect App and sync, a version will be loaded, just not the latest uploaded version which corresponds to the version listed.

    What appears to be happening on the Upload is the version number and description is updated but not necessarily the corresponding IQ version itself, such that any further downloads will get older app versions, even though new version numbers get listed.

    As loading / retrieving the latest IQ version fails - testing is not possible rendering the platform useless.

    In any case there is a serious fault that needs fixing ASAP.

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