Fenix 6 with background app watchface doesn't update

A user has reported my watchface doesn't work with his Fenix 6 but does with his Vivoactive 3. So, he's been helping me debug it a bit and it appears that after the background process (which does a webRequest) calls Background.exit(data), the app's onBackgroundData() method isn't called, until something else, like a smart notification, happens on the watch.

He sees the same behavior with both firmware 9.0 and 10.10 on the Fenix 6. I don't see this problem on the simulator and this is the first report I've received about it.

Horsetooth

Parents

kemppaij over 4 years ago

Any news how to overcome this problem? Just got my Fenix6 and all my watchfaces stopped to work with background requests automatically. They update only if a message or notification comes thru and you return to watchface, just as described here.
- Cancel
- Vote Up 0 Vote Down
- More
- Cancel

Comment

kemppaij over 4 years ago

Any news how to overcome this problem? Just got my Fenix6 and all my watchfaces stopped to work with background requests automatically. They update only if a message or notification comes thru and you return to watchface, just as described here.
- Cancel
- Vote Up 0 Vote Down
- More
- Cancel

Children

kemppaij over 4 years ago in reply to Horsetooth

Thanks for your reply. I’ve released quite many watchfaces here in garmin connect store and all of them using background processes are broken. I just got this watch so yes, I’m able to return this. Does anybody know is it just some Fenix6 models or all of them? So if I get a new same model, will it have the same problem?
- Cancel
- Vote Up 0 Vote Down
- More
- Cancel
Horsetooth over 4 years ago in reply to kemppaij

Garmin hasn't commented here in the 7 months this has been open, clearly they don't care. If you still can return the fenix 6 that is likely the best option.
- Cancel
- Vote Up 0 Vote Down
- More
- Cancel