Fenix 6 reboots during kiteboarding activity and restarts with running activity

Hello everyone. It happened today again during kitesurf activity which I was able to save only as running on beta 26.86 

A Barreno, this is still being investigated as we are needing more information on this. You can upload the err_log.txt/ bak files and RAM.txt files from the watch's Debug folder to support.garmin.com/upload, but following the steps below can provide additional details to help narrow down the issue.

Below is a link to our beta software update. If you would please load the update file on your watch and load the secure_config.gcd file into the Primary\Garmin\RemoteSW folder on your watch, this way we are able to collect more data from the beta build.

https://forums.garmin.com/beta-program/fenix-6-series/f/announcement/356958/beta-version-26-86---side-load-available

Once the watch has been updated and loaded with the secure_config file, see if the watch will continue to crash during a kiteboarding activity. If the watch continues to crash, then we would need the err_log.txt/ bak files and RAM.txt files uploaded to support.garmin.com/upload

Once the crash files have been uploaded, the backdating files to v26.00 are also provided in the download, if you choose to backdate to the current public version.

Hello - Are there any updates on this issue? This is affecting a ton of users and it is clearly not resolved as it happened to me yesterday and my partner and I have this happen at least once every couple sessions. It is very irritating, the only reason we are using Garmin watches is because of this app. I have the Garmin Fenix 6s Pro and he has the Garmin Fenix 6 Pro. Thank you.

Hello. I just installed beta 26,86 and and copied secure_cfg into RemoteSW. Ill let you know once it crashes again during kitesurfing activity. Hope resetting watch to defaults will not be necessary. 

Hello everyone. I didnt have time to install the „beta bug catcher” and went to kitesurfing session today. I turned off automatic updates in the Fenix 6 watch before session started and guess what happened during second hour of activity. This is pissing me off. Im Garmin and WOO user almost 3 years and this never happened before. If I find some time i will install the soft from link below.