Ticket Created
over 3 years ago

WERETECH-12652

ERA.BAT returns "A server error has occurred. Please try again later"

Decided to start this in its own thread. I tried on two computers, two different networks, same result :-(

Running

era.bat -a {myDevID} -k developer_key

gives me

A server error has occurred. Please try again later

Looking the communication through Wireshark, I can see my station and Garmin server exchanging TLSv1.2 keys, then some encrypted data and then the error is shown on screen. Don't know what I'm doing wrong. I want to debug a crash a user has reported but can't get the crash report :-( Anybody from Garmin is still monitoring this forum?

Tried running as Administrator, same result.

System is running Windows 10 21H1. Java is version 1.8.0_333 and ConnectIQ is version 4.1.3-2022-05-10-b3aaee541

Any help is appreciated, thanks.