Connect IQ

Connect IQ Bug Reports Crash when saving settings on Fenix 7

Acknowledged

5 months ago

Crash when saving settings on Fenix 7

I have a watchface that crashes when trying to save settings on the

Device Name: fenix 7 Sapphire Solar
Firmware Version: 9.24
iPhone 12 Pro

Everything is fine in the simulator, and there is plenty of unused memory margin. Has anyone else had any similar reports?

Unfortunately it seems like the user doesn't have a PC to be able to retrieve any error logs that might be on the watch.

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trudelta

trudelta over 3 years ago in reply to jim_m_58

The simulator doesn't throw an exception when calling Application.AppBase.getProperty() for the Fenix 7, and I would suggest that it should.
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trudelta over 3 years ago in reply to jim_m_58

I'm using Application.AppBase.getProperty() but I just discovered that that is deprecated, and not supported for CIQ 4.0.0. I need to bifurcate the code for this. A bit of a pain.
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jim_m_58 over 3 years ago in reply to trudelta

It only shows the ones since the last time you updated the app in the store.
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jim_m_58 over 3 years ago in reply to trudelta

If you are using Application.Property for this, you want to do it in a try/catch. If the property doesn't exist, you wont get null, an exception is thrown.
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trudelta over 3 years ago in reply to jim_m_58

By the way what is the time period over which ERA shows exception reports? I would have expected a lot more reports. It seems to show only errors in the last month or so.
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