Ticket Created
over 3 years ago

CIQQA-519

Crash and reboot when trying to access suggested workout after update to firmware 7.20 - FR245

I would like to report the following bug: On a Forerunner 245, after having updated to fw 7.20 the watch restars if I select the suggested workout on calendar. Sometimes if I switch off and on the watch then it works, but next day the problem is back with the new workout.

This problem has also been discussed on the following thread: https://forums.garmin.com/sports-fitness/running-multisport/f/forerunner-245-series/265245/blue-triangle-reboot-when-trying-to-access-suggested-workout-from-calendar-widget-7-20/

Thank you.

 

PedroF
Parents
  • over 3 years ago

    Do you have any error logs regarding to this issue that you could provide? You can do this by zipping up the debug folder on your device (preferably after the issue happens). Can you also send your workout folder as well? Also, does this happen with every type of workout, or is it a certain type? Lastly, is this seen on just the FR245 or the 245M as well? Thanks!

Comment
  • over 3 years ago

    Do you have any error logs regarding to this issue that you could provide? You can do this by zipping up the debug folder on your device (preferably after the issue happens). Can you also send your workout folder as well? Also, does this happen with every type of workout, or is it a certain type? Lastly, is this seen on just the FR245 or the 245M as well? Thanks!

Children