Ticket Created
over 3 years ago

CIQQA-1213

CIQ couldn't open the setting after uograde to

 I just upgrade the Garmin connect to latest 4.54.1-rc3 and it ssems this version is toxic. I can download the delete the watchface but I cannot open the setting since then. Can somebody have a check it?

Can someone point where to download the old Garmin connect? Thanks.

Parents Comment Children
  • By more and more Garmin users were reporting the same issue, I found the real root cause, that might not be cause by the latest Garmin conmect, but the latest Garmin connectIQ. And we found a workaround, that's uninstall the latest Garmin connectIQ and download a historial version, such as 2.10, it works as before.

    My phone is Android and my watch is vivoactive3. As I describe above, this  isn't related to watch and phone, that's been caused by latest Garmin connectIQ. Different people report the issue with all kinds of watch. Not sure what phone they are using.

    Thanks a lot keeping eye on this issue. 

  • I have a FR735XT. It doesn't matter if I use Connect IQ or Connect Mobile, I can't save the settings changes in the watchface, datafield or app. I can change and save the setting of Garmin's own CIQ stuff, but I don't want to use their ugly watchfaces.