Complete
over 2 years ago

bug: System Error in calling GenericChannel.getDeviceConfig()

Error Name: System Error
Occurrences: 1
First Occurrence: 2022-11-18
Last Occurrence: 2022-11-18
Devices:
Edge® 530: 9.50
App Versions: 2.1.0
Languages: ita
Backtrace:
ExtHRMSensor.paired:146 var deviceCfg = GenericChannel.getDeviceConfig();
ExtHRMSensor.onMessage:92


  • Just got this on my own EDGE 1030 related to the TEMPE sensor, on this line: GenericChannel.getDeviceConfig()

    This is very rare. I've been running this for a long time with about 1000 users of my field. Not sure what triggered it. My TEMPE sensor is on my bike. I fired up the data field with the sensor probably at the limit of BT connectivity. So this MIGHT be a corner case when the device is in/out of range?

  • Since this is an app crash log, it's not something we can debug. Typically, it's the developer's responsibility to debug these issues unless the problem is provably not a problem with the app's code. If you believe this is a VM bug, are able to narrow down the issue to specific, reproducible case and can provide code snippets or source code along with reproduction steps, we can investigate further.

    See https://forums.garmin.com/developer/connect-iq/w/wiki/5/bug-reports-faq for our bug reporting guidelines.