Acknowledged

Bug Report - Connect IQ - My watch face does not appear in the Connect IQ app, nor can I download it from the apps.garmin.com website

Hi there, I have contacted the general contact support and they recommended I need to use this channel. I have created a watch face, and uploaded it to the website https://apps.garmin.com/en-US/apps/517bca45-7bc5-48f2-8980-b6dae3135c58 

When I try to download it from the website to install on my watch, i get the following error message:

"You need to have a compatible device in your account before sending content to it.You can add a device to your account using Garmin Express software on your computer, or using the Garmin Connect Mobile app (if your phone and device are supported)."

I have added my watch using by the Garmin Connect Mobile app on my Samsung Galaxy Note 20 Ultra, and using the Garmin Express software on my Windows 11 PC.

I still get the same error message.

When I try to search for the watch face in the Garmin Connect IQ app I cannot find the watch face. When I search my developer ID on the Garmin Connect IQ app I cannot find any of my watch faces. 

Can anyone assist?

Parents
  • Note that instinct2s also has separate APAC and WW part numbers, and the instinct2s WW part number (006-B3889-00) is supported, but the instinct2s APAC part number (006-B4091-00) is not.

Comment
  • Note that instinct2s also has separate APAC and WW part numbers, and the instinct2s WW part number (006-B3889-00) is supported, but the instinct2s APAC part number (006-B4091-00) is not.

Children
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