Ticket Created
over 3 years ago

TREES-7261

Issue identified on F7/Epix 2 where CIQ Apps would not exit if the user swipes right on the apps Splash screen.

Bad simulation in simulator

Implementing an app for a touchscreen device is risk is you don t own a touch screen device. Once again I face an issue and I am blind to fix it.

On VEnu2s my app craches when the user press the 'lap' button, it works perfectly in simulator, and seems to work with vivoactive 4 real device.

and this is the log I have

---
Error: Unhandled Exception
Time: 2022-04-30T08:37:13Z
Part-Number: 006-B3704-00
Firmware-Version: '8.11'
Language-Code: eng
ConnectIQ-Version: 4.0.8
Store-Id: 2bb23569-d37d-401c-881c-8c65b641e15c
Store-Version: 113
Filename: BCAD1235
Appname: 'Cross-Training T.'
Stack:
  - pc: 0x1000675c
  - pc: 0x10007738
  - pc: 0x10007854
  - pc: 0x10001b5c
  - pc: 0x10001ac1
  - pc: 0x30003108

any clue?

I am lucky because yesterday a user contact me about that and he is agreed to help me, but some users just give bad reviews it is frustrating.

Juggus
Parents
  • over 3 years ago in reply to Brad.ConnectIQ

    Great.

    Yes your theorie could be the goog one , but since it was working in VA4 real device it was not so easy for meScream. So in my side I don t know if VA4 real device react in a way that it shoudn t or if it is the simulator, or the F7, or a bit all of them.Stuck out tongue closed eyes

    From (bad) experiences I have, for gestures management, a VA4 reacts like a Venu and Venu 2 react like F7 and Epix but a Venu 2 doesn t react like a Venu, I have some other examples but not so easy to extract.

    Thanks

Comment
  • over 3 years ago in reply to Brad.ConnectIQ

    Great.

    Yes your theorie could be the goog one , but since it was working in VA4 real device it was not so easy for meScream. So in my side I don t know if VA4 real device react in a way that it shoudn t or if it is the simulator, or the F7, or a bit all of them.Stuck out tongue closed eyes

    From (bad) experiences I have, for gestures management, a VA4 reacts like a Venu and Venu 2 react like F7 and Epix but a Venu 2 doesn t react like a Venu, I have some other examples but not so easy to extract.

    Thanks

Children