Acknowledged
CIQQA-4184

Apps just disappeared from the Connect IQ Store

My 3 Apps, Blackjack, Chess, Poker, just stopped appearing in the store. I have no idea what happened they have been out for months, now users can't even find them in the store.
They just stopped appearing on the top paid apps thanks to this. No reason I can find anyways, but it's very annoying, I recently had issues because 2 of my approved watch faces would even appear on the mobile store either. I put a lot of effort creating these watch faces and games and apps to the just not be on the store for whatever reason.

These Appear if find them through my website and they will appear on mobile too it brings up the store and show the app, but not on any search feature or in any Top Paid Apps as they used to be or Hot and Fresh Apps.

Blackjack - https://apps.garmin.com/en-US/apps/862333b0-c1c2-4b2b-b18b-cfa17d549875

Baccarat - https://apps.garmin.com/en-US/apps/b02e6790-0461-4abb-badd-a0b5caaf33bb

Chess - https://apps.garmin.com/en-US/apps/a96ec64f-9b78-4883-88a8-c0624ec47848

Poker - https://apps.garmin.com/en-US/apps/3f5af941-c0ab-497d-829f-b8c47d800bba

Minecraft Face - https://apps.garmin.com/en-US/apps/73055fa7-b777-4c6b-bb78-616e66140004

Terminal - https://apps.garmin.com/en-US/apps/73055fa7-b777-4c6b-bb78-616e66140004

Please, these apps and watch faces not appearing in the store every days is very damaging. Please find a fix, it has been 3 weeks now.

Silvero Studios

  • We have already received this report via email and it is being investigated independently.

  • in reply to 9164742

    Thing is the Store is just buggy and I'm missing out on sales because my apps have disappeared everywhere

  • in reply to 9164742

    I have been there for a month now, and I still have some apps there on those Top Paid Apps list, the problem is my apps Blackjack, Chess, and Poker apps, my Highest Selling apps, legit just disappeared from the mobile store, I'm not crying that the apps got removed from the lists, I'm saying that no one can find the apps on the mobile connect IQ store, search for blackjack on the connect IQ store and you wont find one built by Silvero Studio. That's what I'm on about, they just disappeared of the face of the mobile app for some reason

  • I think you should've learned how unfair is the store to new developers before publishing your apps. If you're not already among the top 10 developers from the day 1 (which is impossible), you won't likely get there.

    Your apps are destined to get lost among billions of others, it's only a matter of time. Especially if you're publishing watch faces, especially if you're not spamming by creating hundreds of low level garbage watch faces every day (like some do), and especially if they are free. You won't likely get into meta-categories, since their size is limited to 120 items or so. Just be happy to get promoted for one day or so in top paid apps, that may randomly pick some apps with 1+ downloads over a well known apps, and maybe pick even yours. Be happy to stay in top rated app for one day, because tomorrow's top rated apps will be completely different (sic!) from today's. I wouldn't expect apps to even appear in Hot and Fresh, since this category is not apparently not for Hot and Fresh but for a random mix of not new and not fresh apps.

    There is much more that can be said, but I'll stop my rant here.