Acknowledged

After upgrade the SDK to 6.2.1, My watchface couldn't be downloaded by some watches

After upgrade the SDK to 6.2.1, my customers reported that the watchface couldn't be installed and they were asked for upgrade the firware with "Garmin Express". Even they upgraded their watch firmware to the latest version by "Garmin Express", the error still exit. Somebody installed the watchface before and uninstall it, then they cannot re-install it.

This is my watchface:

https://apps.garmin.com/en-US/apps/fc208fe4-ae92-48f9-bfed-fff1fb70dea5

The reported watches include the following list:

fenix6s(firmware version: 25.10)
fenix6xpro(latest firmware)

Thanks a lot for your help!

yp
Parents
  • in reply to flocsy🤠

    Another thing to note about total CIQ Memory (it's not used for sideloads).  Lets say the total available space is 15mb, and 14,5mb is currently used.  One of the apps, that has a 1mb prg file gets an update.  Doing that update will fail (you get a message with Garmin Express), because there must be enough space for both the current version and update at the same time when installing the update.  So you always want to have enough free space to allow for an update of your largest installed prg file.

    For new Garmin users, it's also not uncommon that someone installs an app, it shows as installed, but they don't know where to find it on the watch.  They install a device-app for example, but don't know it will be at the end of the list of activities when the start button is pressed from a watch face.  Or they don't know how to use a data field in a native activity.

Comment
  • in reply to flocsy🤠

    Another thing to note about total CIQ Memory (it's not used for sideloads).  Lets say the total available space is 15mb, and 14,5mb is currently used.  One of the apps, that has a 1mb prg file gets an update.  Doing that update will fail (you get a message with Garmin Express), because there must be enough space for both the current version and update at the same time when installing the update.  So you always want to have enough free space to allow for an update of your largest installed prg file.

    For new Garmin users, it's also not uncommon that someone installs an app, it shows as installed, but they don't know where to find it on the watch.  They install a device-app for example, but don't know it will be at the end of the list of activities when the start button is pressed from a watch face.  Or they don't know how to use a data field in a native activity.

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