Acknowledged
CIQQA-4746

Accidental app deletion due to Dashboard UI glitch – Request to restore App IDs

Accidental app deletion due to Dashboard UI glitch – Request to restore App IDs

Hi Connect IQ Developer Team,

Following a UI glitch on the Connect IQ Store Developer Dashboard, the wrong apps were deleted when I attempted to remove a single application.

Could you please assist in restoring or reactivating the following two watch faces? They already have an established user base (100+ downloads each):

  1. Dot Watch Face

    • App ID (UUID): 46c76b79-b3a1-4a29-82e7-ccf3142a5818

  2. Tennis Watch Face

    • App ID (UUID): 725351c9-4c05-4a8f-b665-4973d85fe1e2

  • Developer Account Name / ID: Didier Komai

  • Date of Incident: September 30, 2026

Thank you very much for your help in restoring these applications and their download history.

dkspark
  • in reply to Brandon.ConnectIQ

    Hi,

    It's a pity and it seems that the deleted app is still there when I try to reload it ("The manifest app ID is already in use by another app.")

    The problem is (from https://apps.garmin.com/developer/dashboard): 

    - It wanted to delete "Tennis Coach" app 9fd65804-a136-40e9-9a8c-72c8333fb434

    - Instead it deleted Tennis watch face 725351c9-4c05-4a8f-b665-4973d85fe1e2

    - I tried the deletion again and it deleted Dot watch face 46c76b79-b3a1-4a29-82e7-ccf3142a5818

    Thus the problem : 2 apps deleted that shouldn't be deleted and one still there

    What's happening and what is your device

    Thanks for your support 

  • Unfortunately, a deletion is not recoverable. In cases like this, the apps must be re-published as new apps.

    What concerns me most is this "UI glitch" you mention, particularly if the attempted deletion of one app ended up deleting two other apps. Can you describe exactly what was done, and which app you were attempting to delete? I have never heard of anything like this happening, so we'd like to investigate this further to see if we can understand what happened and make fixes to prevent this in the future.