Acknowledged
4 days ago

22.22 FR165 DrawRadialText symbol not found

Since the last update, 22.22, method Dc.drawRadialText stopped working on the FR165 and FR165m.
It works fine in the sim, but crashes on a real device with error "Symbol not found".

I reported this last month when it was still in Beta as well: 

https://forums.garmin.com/beta-program/forerunner-165-series/forerunner-165-series---bug-reports/i/public-beta-version-22-xx/drawradialtext-symbol-not-found-in-dc

Now the software is rolling out, apps that use this will method will crash (including two of my watchfaces) with no easy way to work around this.

GreenBlack
Parents
  • 3 days ago

    > add an in-app message to users on affected devices explaining the problem

    I realize this won't make users happy, but it's probably better than just crashing.

    Is it better than displaying a messed-up watchface with no explanation? Hard to say.

    At least if you display a message, they will know it's a problem with the device, not the app (and they can expect a device fix sometime in the future).

Comment
  • 3 days ago

    > add an in-app message to users on affected devices explaining the problem

    I realize this won't make users happy, but it's probably better than just crashing.

    Is it better than displaying a messed-up watchface with no explanation? Hard to say.

    At least if you display a message, they will know it's a problem with the device, not the app (and they can expect a device fix sometime in the future).

Children
  • 3 days ago in reply to FlowState

    And if a current user is seeing this and requests a refund, I would give it to them, even though it's not your fault, unless you want the contact developer messages to turn into 1 star reviews that everyone can see.