END-OF-LIFE NOTICE:
Due to changes in my private life (since October 2019), I have stopped all updates and correspondence for all of my Garmin CIQ apps.
I did however renew the Worldtides subscriptions continuously in order for the TidalFace and TidalFlow apps to continue working.
Unfortunately, since the start of the pandemic, crowdfunding through donations have dried up and therefor I am not able to continue renewing the subscriptions.
I will however continue renewing the Worldtides subscription for as long as enough funds are raised through crowdfunding (paypal donations), but I am completely stopping all support and correspondence with immediate effect. There will be no further replies to support emails or app reviews.
It's been an unforgettable journey and I thank all my supporters, especially those that have donated over the past few years to make it possible to offer this service.
Official Support for TidalFace
Introduction:
TidalFace uses a scheduling mechanism to access internet services. A scheduled request can only execute as frequently as 5 minutes apart. This is a restriction imposed by Garmin to conserve battery power.
TidalFace employs the following scheduling mechanism:
- If no GPS coordinates available (initial launch after install): No update scheduled as you first have to acquire GPS or configure it.
- If no valid tide data found in internal store: Update within 5 minutes
- Saved tide data has expired: Update within 5 minutes
- Successful request: Next scheduled update after 24 hours (1440 mins)
- Failed update: Retry update after 5 minutes
- Certain error conditions will result in no update to be scheduled, like when "No location found" for your coordinates.
A single update request receives tide data for the past 7 hours (previous tide) as well as the next 24 hours.
This means that TidalFace will operate while being disconnected from your phone (up to 24 hours before it will stop displaying the next tide).
Once your device connects to your phone again, it will automatically retrieve fresh data at the next scheduled update interval.
Fair Usage Policy
Privacy Policy
Troubleshooting Guide
Changelog
IMPORTANT - iOS users:
A bug introduced in version 4.22 of the iOS Connect app prevents app settings from being applied.
Garmin has released a hotfix for the iOS Connect app version 4.22.2.
Please update your Connect app through the iOS app store.
More can be read about the bug here
and the hotfix here