Testing Assistance

Is there a common practice or guidelines for getting help with testing? How do you distribute the PRG files, etc? I have a report that a widget is experiencing a problem and I can't reproduce it in the simulator and I don't have the watch in question but it works on my watch just fine? Just want to try and follow best practices here. If someone is willing to test a widget on a vivoactive or 920XT please let me know and how to get the file to you.

Thanks in advance!