Help in debugging app crash

Hi,

I've released my first app (https://apps.garmin.com/en-US/apps/c9012c4e-998c-4a0e-a567-b1e1c6078401) to the store. I've heard reports that the app crashes on startup (IQ with an exclamation mark) when ran in an actual device (FR920XT). This does not happen in simulator so it's likely due some difference between the simu and the real thing.

Since it'll take still 2-3 weeks until I get a device to finalise the testing and get the app fixed, I wanted to check if someone could do me a favour and run the app on Forerunner and send me a crash report or any clues on where to start with.

BR,
Mikko

bwd1 over 10 years ago

That was a fresh install after uninstalling the previous version. Is there anything in the \DATA dir or anywhere else that I can delete manually? I even tried an uninstall, reboot and install with the same results. Maybe someone else can try that hasn't installed it before... It's a pain for you when it works in the simulator :(

travis.vitek over 10 years ago

There could be a file in the data folder that contains your app settings. The file would share the base name with the application program file. i.e., Garmin/apps/myprog.prg will have a settings file in Garmin/apps/data/Myprog.str. If you delete that file your app settings will be lost.

Note that the simulator a similar file is created somewhere in %TEMP%\Garmin.

mikkosh over 10 years ago

I just managed to reproduce the white screen. Apparently it now displays it on first run while the app is initializing - which can take some time. What happens if you wait for a while?