Connect IQ watch face - Fenix 3 reboots

Hi All,
Not sure where to post this ti get any help or support, so hopefully ok here.

No Matter what Connect IQ watch face I use, my Fenix 3 will eventually freeze and reboot.

Change it back to the default digital or analogue watch face and no issue.

From what I can gather, it may reboot with Connect IQ watch face and a notification from the phone.

But on the week-end it rebooted when resuming an activity. After the reboot tried to resume and again rebooted. Next reboot changed back to a default watch face and was able to resume an activity.

Cheers

Top Replies

All Replies

Former Member over 4 years ago in reply to Former Member

Same resolution. I have had my fenix 3 HR for over 3 years and had the same watch face, never had an issue. I downloaded the "Connect IQ App" maybe 3 weeks ago and downloaded a new watch face, have had issues with it ever since. tried all the troubleshooting above to no resolve. Just turned off Bluetooth, deleted the Connect IQ app and reconnected the Bluetooth. Everything appears to be functioning properly now. Appears to be a problem with the Connect IQ app, and not the watch faces themselves. Hope this helps others.

Former Member over 4 years ago in reply to Former Member

Have just given this a try and sounds promising. I recently received a replacement Fenix 3 from Garmin as the previous one would randomly reboot. Frustratingly the new device has been doing exactly the same. I did install a watch face and had the Connect IQ app installed on my phone. Not sure if it is tied to the same issue but my battery would also drain in the space of 1-2 days. This can be without logging any activities. The new device is also showing this symptom. Fingers crossed and thanks for posting.

nicnicholson over 4 years ago in reply to Former Member

I have a fenix 3, was working fine. Installed the new connect IQ app and the watch started restarting frequently. Didn't even install any new apps (just browsed on connect IQ). found this thread, uninstalled connect IQ app and hey presto watch is fine again. Running the latest firmware and using an iPhone.

ericfieldhouse over 4 years ago in reply to nicnicholson

Yep, today 5 May 2021, went to CONNECT IQ and 30 minutes later noticed my GARMIN FENIX 3 continuously rebooting. Turned of BLUETOOTH on the IPHONE and it stopped, been good for 45 minutes while it rebooted every 30 seconds..... Turned on BLUETOOTH again and hoppa there we go. I will remove CONNECT now from IPHONE and see how that fixes things.