User unable to uninstall device app

I don't have all the details, as they left a review (and thus there's no contact information.)

Device: Fenix 3
App: Stop and Go (https://apps.garmin.com/en-US/apps/3...8-f45584b0a117)

Description:
User reports that the app cannot be uninstalled with either Garmin Connect (mobile) or Garmin Express. They also mentioned that the app reboots their Fenix 3 (?) (not sure if this is something lost in translation as the review is in French.)

I have replied to their review and hopefully they'll contact me with more information, if they are still interested in the app....

This makes a total of two Fenix 3 (HR) users who have reported being unable to uninstall this app.