Connect IQ

Connect IQ App Development Discussion Possible update settings issue on Garmin Connect Mobile ios?

Possible update settings issue on Garmin Connect Mobile ios?

peterdedecker over 6 years ago

I've got 3 distinct reports yesterday that when editing settings from Garmin Connect Mobile the user is presented with a binary file when he tries to save the settings. (One of the reports is here: https://forums.garmin.com/forum/deve...08#post1457708 )

another report:

Peter
In the last two days if I attempt to change the Target Finish Time on the Race Pacer app, I am directed out of Connect on iOS to a web page. I make the setting change and then I am presented with a binary file to download. App is up to date - is it possible that this came in with the most recent update?

another report of another app (hi vis pacer)

Having real difficulty getting this app set up. All installed okay however if I try to adjust the settings (distance, pace etc) as soon as I hit save I get the message 'Open outside Garmin Connect Mobile' When I select no nothing happens, when I select yes the settings screen opens in a browser window. I then make the same changes, hit save and I get a binary file to download?

I'm assuming it's a possible bug on the Garmin Connect Mobile (iOs version) side of things, as I don't have issues doing the send settings from my Android phone and the user that reported the issue was also able to update the settings through Garmin Express on his pc.

I did recently recompile both apps with the latest sdk (3.0.8) but beside adding support for the vivoactive 3 music lte I did no major changes to the apps

Is anyone else experiencing this issue?

Former Member over 6 years ago

I am seeing this issue for all Garmin and non-Garmin watch faces I have installed. iOS app version 4.15.1.2.

krappslasttape over 6 years ago

Yes. Getting the same problem as described above. Cannot save changes made to the data field. Garmin 630

Former Member over 6 years ago

Same here using IPhone and Ipad IOS 12.1.4 with Garmin Connect to Fenix 5s V12.4

Former Member over 6 years ago

Very frustrating... Is there going to be a fix for this ? Anybody got around the problem... I’m also iOS 12.1.4 and a Fenix5X Plus...

j4m1eb over 6 years ago

Same error for me, can't update settings in any CIQ apps.version 4.15.1.2

Former Member over 6 years ago

Hey Folks,

I wanted to update you all and let you know that we have a team looking at this right now. We understand the impact this has on the CIQ community so we on the CIQ team are pushing hard to resolve this quickly.

-Coleman

Former Member over 6 years ago

Hey Folks,

I wanted to update you all and let you know that we have a team looking at this right now. We understand the impact this has on the CIQ community so we on the CIQ team are pushing hard to resolve this quickly.

-Coleman

The problem is the app, not CIQ. It's obviously fooling iOS's external file handling and so thinks the result from save is an external file, not an internal file for transfer

Robs_1976 over 6 years ago

I´m sure you mean the Garmin mobile app and not the 3rd party app running on the device.

I have exactly the same problem with most of my apps and this is a real show-stopper!!!

I hope you reported this issue Garmin-internally to the appropriate teams to solve it as soon as possible.

Thank you very much for your help.

Former Member over 6 years ago

Yeah, it's only started happening after the latest iOS GCM update so it's the mobile app

dududu13 over 6 years ago

Yes this is a Garmin Connect mobile bug, I have many users who are complaining
Very strange to deploy a version with such a large bug .....
Thanks to the Garmin team to work