Edge 1000 Abort

A user downloaded one of my Data Field. He uses an Edge 1000. It works perfectly fine on my Edge 820, and in the Simulator even as an Edge 1000. But it fails for him.

I even created a "Build for Device Wizard" version for him. That fails as well on his device. I expected the CIQ_LOG.TXT to contain more specific insight like the line #, but it doesn't. Maybe because it is a 2.4.x device? This is what the CIQ_LOG.TXT file contains:

Oh - interestingly, this gives a STORE ID, which suggests he is running the marketplace version. Because that STORE ID is not the same as the Manifest ID, and should not be part of the Build for Device Wizard file, right?

=============================
ERROR: Unhandled Exception
DETAILS: NONE
STORE_ID: 65aab1b7f074438d996da9c0d3787caf
CALLSTACK: UnexpectedTypeException: Expected String/Object/Array/Dictionary, given Symbol
==============================

Any ideas? Could this be an issue of 2.4.x not supporting something I'm using in my code? I don't know how to track down the issue, or if it is unique to his device. If any of you have an Edge 1000, maybe you could give it a quick try. He sees the initial screen, but soon after hitting START, it aborts.

https://apps.garmin.com/en-US/apps/6...d-a9c0d3787caf
  • The ciq log you posted is not from the sideload you sent him, as it has a store id. Have the user uninstall the store version, power off/on the e1000, then copy over the sideload.
    When you build the sideload with "build for device wizard", make sure you have "build release version" unchecked, so it will contain the debug symbols.

    what FW is on the e1000? Could it be an APAC device with older FW?
  • He is from Denmark. I'll have him check the F/W, clear out the store version, restart the device, and clear out the CIQ_LOG file. Thanks!