Since yesterday I've got this message "We can’t sign you in because our servers are unavailable at this time. Please try again later." trying do access Connect IQ Store Is that a known problem?
Tks
Former Member
We've opened a ticket to look into this (CIQSTORE-1085). We haven't received any other reports so far, we would be thankful for any additional information you think might help.
No, this is not a known problem. I'm not having any trouble logging in, so it has either been resolved or is not affecting everyone. Where are you located? It is possible that this is a caching issue and is not affecting all regions.
I'm located in Sao Paulo, Brazil but have not had this problem before. Cleaned my browser, changed stores (US / BR) but the problem remains the same. I have normal access to Garmin Connect and the forum. Is there a specific support CIQ channel support I can report to?
Can you try with a different internet provider? (a hotspot on your phone for example). How about a browser on your phone? Maybe it's something with your provider.
