Can't install the Eclipse plug in.

Hi all,

I can't install the Eclipse plug in on my computer. When I try to double clic on the eclipse.exe I get the message : Java was started but return exit code=13 and a lots of other info (See attached).

Any idea ?
  • Former Member
    Former Member over 10 years ago
    Don't know. However I personally would move the Eclipse folder out of the ConnectIQ folder. And what's with those crazy path names? Backslashes, double backslash, forward slash \..\\../..?
  • Former Member
    Former Member over 10 years ago
    Based on the exit code of 13 and some quick searching around the internet it looks like the version of Java that you have installed isn't playing well with the version of Eclipse you have downloaded. You'll want to make sure if you're running 32 bit Java that you use a 32 bit build of Eclipse (and 64 bit Java -> 64 bit Eclipse).

    You can check the version of Java you're running by opening a command line and running "java -version". On my machine the output looks like this:
    > java -version
    java version "1.6.0_13"
    Java (TM) SE Runtime Environment (build 1.6.0-13-b03)
    Java HotSpot(TM) 64-Bit Server VM (build 11.3-b02, mixed mode)

    The first line gives the version number (I think you'll want at least 1.6, I think the latest version of Java is 1.8) and the last line gives 32/64 bit. Make sure the build of Eclipse (32 or 64) matches the build of Java you're running. Hopefully that solves the problem for you.
  • I got this :

    Java version "1.8.0_25"
    Java(TM) SE Runtime Environment (build 1.8..0_25-b18)
    JavaHotSpot(TM) Client VM (build 25.25-b02, mixed mode, sharing)
  • Former Member
    Former Member over 10 years ago
    I'm guessing because it doesn't explicitly say the bit version (32 or 64) that your Java install is 32 bits. If you haven't tried downloading and running a 32 bit version of Eclipse I would recommend trying that.

    If you're still running into problems I would try posting on the Eclipse Community Forums as they are better equipped to help solve a problem with Eclipse not running.
  • Yes !!! The 32 bit version does the job !