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Who to send ERR_LOG device crashes to?

Nikeow
over 7 years ago
Watch crashed twice. Want to know who to send the ERR_LOG files to.


3135 (fenix 5X Plus APAC) SW ver: 250
Build Type: RELEASE
Commit:dfb32e0fbd3401bac9448a7aa463d4dd4fee9e13
ESN: 3972646901
07/25/18 16:29:11
RTL
errnum: 0x034
r0: 0x20007de0
r1: 0x3400e70c
r2: 0x00000000
r3: 0x3408000c
r4: 0x3400e70c
r5: 0x00eb8ed0
r6: 0x00000000
r7: 0x00e475d0
r8: 0x00000000
r9: 0x0000fb43
r10: 0x0000003f
r11: 0x0000004d
r12: 0x2001223c
r13: 0x0000004d
r14: 0x20007c08
r15: 0x0016e709
r16: 0x00036f90
r17: 0x21000200
r18: 0x40000000
r19: 0x00008700
r20: 0x0435ba90
r21: 0x0435ba90
r22: 0x00000000
Stack frame PC, SP: 0x000026a1, 0x20007b4c
Call Stack - SP at 0x20007b4c:
0x0000fb43
0x000023ed
0x00002361
0x0000fb43
0x0016e709
0x0016e709
0x00004429
0x000048a1
0x000568d1
0x00056a35
0x0016efa1
0x00056c81
0x00056e83
0x00003cb9
0x00000000
0x00000000
0x00000000
0x00000000
0x00000000
0x00000000
0x00000000
0x00000000
0x00000000
0x00000000
0x00000000
0x00000000
0x00000000
0x00000000
0x00000000
0x00000000
0x00000000
0x00000000
Uptime: 98494689

3135 (fenix 5X Plus APAC) SW ver: 250
Build Type: RELEASE
Commit:dfb32e0fbd3401bac9448a7aa463d4dd4fee9e13
ESN: 3972646901
07/25/18 16:31:44
RTL
errnum: 0x034
r0: 0x20007de0
r1: 0x3400e70c
r2: 0x00000000
r3: 0x3408000c
r4: 0x3400e70c
r5: 0x00eb8ed0
r6: 0x00000000
r7: 0x00e475d0
r8: 0x00000000
r9: 0x0000fb43
r10: 0x0000003f
r11: 0x0000004d
r12: 0x2001223c
r13: 0x0000004d
r14: 0x20007c08
r15: 0x0016e709
r16: 0x00036f90
r17: 0x21000200
r18: 0x40000000
r19: 0x00008700
r20: 0x7042dc50
r21: 0x7042dc50
r22: 0x00000000
Stack frame PC, SP: 0x000026a1, 0x20007b4c
Call Stack - SP at 0x20007b4c:
0x0000fb43
0x000023ed
0x00002361
0x0000fb43
0x0016e709
0x0016e709
0x00004429
0x000048a1
0x000568d1
0x00056a35
0x0016efa1
0x00056c81
0x00056e83
0x00003cb9
0x00000000
0x00000000
0x00000000
0x00000000
0x00000000
0x00000000
0x00000000
0x00000000
0x00000000
0x00000000
0x00000000
0x00000000
0x00000000
0x00000000
0x00000000
0x00000000
0x00000000
0x00000000
Uptime: 143565

  • over 7 years ago
    I'll pull it from this thread and pass it on to the device team. If you have an entire log to send, you can also attach it to an email to [email][email protected][/email], include as much relevant info as possible (reproduction steps, or at least what you were during when the crash occurred, is particularly helpful), and we'll get this directed to the right folks.