Review on Garmin Chinese website, user / password is not allowed in China

Hi, some time i receive review a notification from my application like this

[email][email protected][/email]
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Hello Riedid...FRANCE,

Your app, DoubleFace, received 1 new review(s).

Click here to read your reviews.

Cdwangyz (5 out of 5): ???test?????????????
When I click on the link, I leave on this link https://apps.garmin.com/en-US/apps/1281eb95-f480-4b7f-9c82-f8350461b873, but the comment is on
https://apps.garmin.cn/en-US/apps/1281eb95-f480-4b7f-9c82-f8350461b873

On the https://apps.garmin.cn link, I have no user / password to reply to reviews.

Why my user is not allowed to login on this site.

Didier

Top Replies

jim_m_58 over 8 years ago +1

I've never found a way to interact with the .cn store.

This is a case where early in your app description, you want to point users to "Contact Developer" to report problems and not use reviews for…

All Replies

riedid74 over 8 years ago

Up

Why my standard Login is not available on chinese store

So i can't make any answer to chinese

Thank's for your answer

Didier

Tloque over 8 years ago

I have the same problem, my account is not valid for garmin.cn website

How can I answer to chinese review ?

jim_m_58 over 8 years ago

I've never found a way to interact with the .cn store.

This is a case where early in your app description, you want to point users to "Contact Developer" to report problems and not use reviews for that...

HermoT over 8 years ago

Partly the problem is the language barrier...even when adding instructions early in the app description, it will mainly not be understood.

In the majority of other cases users ignore or never bother to read...which is why even English literate users don’t get it right.