Cannot Manage Apps from Garmin Express

There was an entire thread on this topic, but has since been closed. I have the same issue where a blank screen appears on the Windows application in Garmin Express when I click the IQ Apps. This has been broken for awhile, but if the issue has been resolved, what was the resolution?

I have a 735xt, up to date with version 9.20. All functions on the watch work fine, but not the management of the apps through the Windows application.

What must be done to correct this issue?

Coleman.Apps over 7 years ago

Hey,

There was a specific issue that was resolved, but it doesn't necessarily resolve this for all users. Something to check as a first step would be to make sure that you are signed into express with the same account that your Garmin Connect Profile is. I've seen a mismatch between the store and Connect cause odd display issues in Express before. This is typically an Express issue and not a device issue so any more info you can give would be helpful.

Thanks,
- Coleman

ScarecrowCA over 7 years ago

Thanks for the reply.

In my case, I just went through the Garmin Express application and verified the account setting do indeed match the Garmin Connect account. I see this on the Tools & Content screen under "Registered to:" and all of the activities show correctly with regard to Garmin Connect. I also was running v6.1.1.0 and I upgraded it to v6.2.0.0. Unfortunately, I see the same result, which is that there are no connection issues with regard to the sync process or activities being downloaded. The issue remains that when I click on to IQ Apps, the blue progress circle appears for a moment or two, and then disappears, only to show a blank window for that function.

ScarecrowCA over 7 years ago

Are there any updates on this issue?

Coleman.Apps over 7 years ago

Hey,

I have updates here: https://forums.garmin.com/forum/developers/connect-iq/connect-iq-bug-reports/1317103-cannot-manage-apps-from-garmin-express

Thanks,
- Coleman