Can not download from IQ store

Former Member over 8 years ago

If I try to download any application or watch face I recive the error message: "the app wasn't sent to your device because we're having trouble communicating with our servers" I recive this message for the last few weeks.
What can I do to download the apps ? I update the application, but this doesen't help...

Former Member over 8 years ago

florin46p,

Thanks for reaching out. There are a few possibilities that can happen. That is a pretty generic error that we give that happens in a number of situations. What I often find is that I'm logged into the wrong account. I would try logging out and logging back in and see if you are getting any of the errors anymore. We can try and help you find out what is happening if that doesn't fix it.

Thanks,
-Coleman