FENIX 5X settings reset

Hi,

I am facing an issue with some of my watchfaces on recent Fenix 5X firmwares.
Sometimes, up to once a day or so, some users are losing their settings and they revert to default values. I own a FR935 and this never happened to me, so that I have no clue on how to fix this.
This happened a few months ago, and seemed to have been fixed at that time on beta firmwares, and official releases after. It seems to be back lately. It concerns the Fenix 5X only.

Anyone having the same issue or an idea on how to fix this, if not firmware related ?

Thanks :-)

jim_m_58 over 8 years ago

Which firmware are they seeing this on now? (recall that APAC devices can be a bit behind the ROW devices) Which watchfaces?

Eponym over 8 years ago

Latest firmware, seems to be 7.0, seems to be the one with less stability.
Concerns ActiWeather and ArcHUD for now.

Former Member over 8 years ago

I have been hitting the resetting watch face issue as well beginning with the push of 7.0 to my Fenix 5x. All of the non-Garmin watch faces reset back to the Garmin default several times a day. Most of the time this happens after a text or e-mail notification message is pushed to my watch via bluetooth. When the message eventually clears the watch is back to the Garmin default watch face instead of the one I configured. I reconfigure the watch face and then next message or so it happens again. Was fine prior to 7.0 being pushed to my watch.

Former Member over 8 years ago

Eponym & HockeyDad,

I've been working on trying to reproduce this one again and I'm not having any luck. Do you know what platform you users are changing settings on (iOS, Android, Garmin Express)? I have the latest public version of 5X software on mine (7.10) and I'm not able to reproduce this. Let me know if you are still having issues.

Thanks,
-Coleman