Request for GCM to package up LOGS and email developer

I felt this was the best place to post this request.
I would like a capability to be built into GCM where it will look for CIQ_LOGs and app log files then ask if the user would like to send 'error reports' to developer.
Based on the store_id in CIQ_LOG and file name of log file, GCM would know the developer email to submit the error log.

I am asking for this to minimize the difficulty of a user submitting debug info to the developer. Instead of me sending a detailed side message to my user on how to access the log files.

An addtional capability would be to have a mechanism in GCM to create an empty GARMIN/APP/LOGS/<app_num>.TXT file to enable capturing println info.

Once this data is packaged up and sent to the developer, these log files could be removed (cleaned).

I'd be interested to know how other developers feel about a capability like this.

Thanks

jim_m_58 over 8 years ago

One thing about the CIQ_LOG.txt files from apps in the store is that they may not contain the info you need (no debug symbols, etc), and when helping a user, you may just want to send them a sideload with debug symbols. In that case, the app is something like "myapp.prg", and if you want to create your app specific log file, it would just be "myapp.txt". For me, I've found sending a sideload does enough that I rarely use "myapp.txt" logs - Even in my own testing, as a debug build gives you a stack trace, which will point to the line where the problem occurs in many cases.

I would not be a fan of auto emailing this stuff.

Former Member over 8 years ago

Diijr jr,

I've opened up a new ticket for a feature request for this.

Thanks,
-Coleman

Diijr over 8 years ago

Great. I have a number of ideas on how to make this 'user-friendly' as well as useful for developers and I'm happy to help with alpha/beta-testing.

Former Member over 8 years ago

This has been fixed and should be available when the 3.x SDK is out of beta.