Issues with Connect online and mobile display of data provided by FitContributor

Hello,

I am developing a datafield, it's late beta, could be published, but I encountered several issues with the display of data in Connect provided by FitContributor.
The datafield uses a couple of Fields with different message type to write data into the fit file of the activity.
While it seems that the data is written correctly, the display of the data is partly broken or wrong in Connect online and Connect mobile.
In one or the other app language is wrong (the datafield supports english as default and german language), or in one data is missing while it is present in the other, one displays String data correctly, the other shows Number instead, and so on...
Please review the screenshots I made, I have commented them.

Connect mobile is iOS version 3.22.2.8, just updated from previous Version, Activity was synced with previous version.

Thanks.
community.garmin.com/.../1258382.jpg community.garmin.com/.../1258383.jpg community.garmin.com/.../1258384.jpg community.garmin.com/.../1258385.jpg

Top Replies

Former Member over 7 years ago +1

Still not fixed. No changes with my fitcontribution.
Reinstalled GCM 3.22.2 and all ciq additional fields show up.
So for me something is broken in GCM 4.
Users of my app also complain, please fix this.

All Replies

Former Member over 7 years ago

Thank you for the report! I've got the ticket passed onto to the GCM and Connect Team(s).

Thanks again,
-Coleman

HerrRiebmann over 7 years ago

I've posted the same issue several month ago...
fitContributor

Makkas-CIQ over 7 years ago

Thanks for pointing this out, HerrRiebmann.

So these are important bugs that are known since nearly one year and "...the fix that is needed is not in the hands of the Connect IQ team at this time." :confused:

Taken from "Known issues Thread", dated 11.09.2016:
FitContributor Garmin Connect Display Issues:We are aware of several different reports of FitContributor data either not displaying in Garmin Connect or changes made from version to version not being displayed in Garmin Connect. Unfortunately it seems that the fix that is needed is not in the hands of the Connect IQ team at this time. We understand that this is a big reason to build on our platform and are continuing to try and gain traction on this issue.

It's somehow frustrating to put a lot of efford building something useful for Garmin users to finally find out that it will not work as expected.

Former Member over 7 years ago

Hey,

I see that you are using something to calculate TRIMP. There are a few apps in the store designed for this. Can you let me know which one you were using? The Connect team is looking at this ticket right now.

Thanks,
-Coleman

Makkas-CIQ over 7 years ago

Hello Coleman.

It's the datafield TRIMP-Meter

Thanks.

Former Member over 7 years ago

I've linked this with the another related ticket.

Thanks,
-Coleman

Former Member over 7 years ago

Hi, i got a report from a user that the connectiq additional fields from my app do not show up in GCM (4.0.7) any more.
On my tablet with GCM (3.22.2) all fields are shown.
In GC Web there are only 2 of 9 fields shown since over a year,
very frustrating.

BC-1000

Former Member over 7 years ago

Come on Garmin, my rating goes down due to this bug.

Former Member over 7 years ago

sscale20,

Did you happen to make any recent changes in what you are trying to display with fitcontributor?

We are actually getting some progress on this issue on the Garmin Connect side so I'm hopeful this will be addressed relatively soon.

Thanks,
-Coleman

Former Member over 7 years ago

Still not fixed. No changes with my fitcontribution.
Reinstalled GCM 3.22.2 and all ciq additional fields show up.
So for me something is broken in GCM 4.
Users of my app also complain, please fix this.