Screen update issues with Forerunner 735XT

Hi guys,

recently I get feedback from users that my stopwatch app is not working properly on the mentioned device. When it starts the time does not update correctly. What I am doing is to call the

Ui.requestUpdate

every 50ms (lowest time possible). Might this cause issues? In simulator this is not reproducible and also other devices seem to work correctly.

Anybody else facing this issue?

Thanks!

Bye
  • Do you know if this is an APAC version of the 735XT?


    No, I bought it in Germany through an official retailer.

    There is not a reset of an installed widget, but you could uninstall and reinstall it. You can force an uninstall by deleting the widget .prg file out of the Garmin/Apps directory on the device as well.


    Ok, I'll try reinstalling the widget tomorrow. But isn't there a settings file or something similar that could pose a problem when corrupted and which I could try to delete? This is a question to the author of the widget.
  • It does not show best lap time in my case. It shows a sum of all lap times, i.e. total time without current lap time, but with negative values.



    Very sorry! The first line below the main timer shows the current lap time. So when you create a new lap the value should reset to 00:00:00 and start over. The main timer value shows the complete time of all laps.
  • Ok, guys, I did two more experiments:
    1. I uninstalled and reinstalled the stopwatch widget and it did not help.
    2. I installed temporarily another stopwatch widget (https://apps.garmin.com/en-US/apps/330c059e-b534-4594-9372-064f5d04681f) and that one seems to work ok.

    Later today I'll try to provide a video showing how the "broken" widget behaves.
  • Hi guys,

    is there anything still being analyzed by Garmin or it this behavior to be blamed on the app implementation? I still do not have any idea what could be the cause...

    @tmk2: if I do some changes in my app and send it to you would you be able to verify if it is working? I need somebody who is facing the problem, otherwise I cannot solve it.

    Bye
  • if I do some changes in my app and send it to you would you be able to verify if it is working?


    I'd gladly help, but coincidentally I'm in the middle of a replacement procedure for my device, because some dark spots appeared on my display. I still have it, but I expect to be asked to send it back any day, so don't know how long I'll be available to assist.

    Anyway, send me a private message and I'll send you back my e-mail address. I'll try to test anything you send me as long as I still have the device on me (but no sooner than Monday, because on Sunday I have a race and I would hate to screw something up with my device :)).
  • Former Member
    Former Member
    I did a little more digging and I'm still not seeing what you are seeing. I'm sorry that it's not happening for me. I checked to see if we have different units in Europe and we do, but they are running the same software so it shouldn't make any difference.

    Thanks,
    -Coleman
  • Hi Coleman,

    might this be related to different software versions?

    Thanks!

    Bye
  • Former Member
    Former Member
    Hey Talkabout,

    That was my initial thought, but I checked and we run the same software version on both devices. Would you be willing to make a zipped copy of the "Garmin" folder on your device and send it to [email][email protected][/email] for us to check out? Please include a link to this thread for reference.

    Thanks,
    -Coleman
  • tmk2 has sent his watch back to Garmin as the screen shows some dark spots. I guess we have to wait for him to get his watch back and provide the requested folder.

    Thanks for your help anyways!

    Bye
  • I received my replacement watch a couple of weeks ago and the then updated version of the stopwatch app worked ok, but now it stopped working again - after the last update, I guess.