Device requirements list

Former Member
Former Member
Is there a place where we can see what devices currently support what features? A list of firmware requirements, etc.... For example I can't easily find any reference to say there is a firmware version for Fenix 3 that supports apps yet.
  • Former Member
    Former Member over 10 years ago
    Thanks.
  • Thanks.


    If only my vivo active and garmin express would acknowledge there is a version later than 2.30.

    Yes I have latest garmin express
    Yes I have latest web updater
    Yes I have called garmin support
    Yes they told me to uninstall / reinstall device - didn't help
    Yes they told me to uninstall / reinstall garmin express -- dint help
    Yes ey told me to uninstall/ reinstall web updated -- didn't help
    Yes they are stumped
    Yes I am not impressed
  • Former Member
    Former Member over 10 years ago
    If only my vivo active and garmin express would acknowledge there is a version later than 2.30.

    Yes I have latest garmin express
    Yes I have latest web updater
    Yes I have called garmin support
    Yes they told me to uninstall / reinstall device - didn't help
    Yes they told me to uninstall / reinstall garmin express -- dint help
    Yes ey told me to uninstall/ reinstall web updated -- didn't help
    Yes they are stumped
    Yes I am not impressed


    Mine is also 2.30 and says it is up to date.. I think they must have pulled 2.4 and 2.5.
  • Would be be nice (good customer relations) if they kept either the consumers or even dev community informed.

    Bad comms/publicity in such a connected and competitive arena can be rather negative.

    Garmin, talk to us...
  • Would be be nice (good customer relations) if they kept either the consumers or even dev community informed.

    Bad comms/publicity in such a connected and competitive arena can be rather negative.

    Garmin, talk to us...


    The CIQ folks will be back at work on Monday, so be calm. They have been really great at answering stuff!
  • New updates are coming soon for the fenix 3 and vivoactive. Unfortunately the previous updates had to be pulled due to reasons outside of the control of the Connect IQ team. When the updates are released, the best way to get the update will be to use Garmin Express, as it'll take a bit for the update to appear over the BLE connection with your phone.
  • New updates are coming soon for the fenix 3 and vivoactive. Unfortunately the previous updates had to be pulled due to reasons outside of the control of the Connect IQ team. When the updates are released, the best way to get the update will be to use Garmin Express, as it'll take a bit for the update to appear over the BLE connection with your phone.


    Can we please have a DETAILED list of fixes/changes/etc not just the usual "bug fixes and improvements" list. Ta.
  • Former Member
    Former Member over 10 years ago
    I was prompted to this by bad reviews of my app. Why should I be getting 1 star reviews when my app works on the simulator? I don't think I should have to go digging around to find out the latest status of the firmwares on the supported devices. This is especially true when there is no obvious resolution method, meaning I can't even respond to the review. So do I remove support for that device? I believe that would mean I would have to publish a new version, which would be silly. I could go on.....
  • Former Member
    Former Member over 10 years ago
    P.S This could all be easily solved if I had a hardware version of each device, so could respond with first hand knowledge. Please send a Fenix 3, Epix, & Vivoactive ;)