Heart Rate is not passed to CIQ on FR735 fw 8.20

There is an issue with HR readings on FR735 (fw 8.20 CIQ 2.3.1). ActivityMonitor.getHeartRateHistory() iterator is always returning INVALID VALUES (255) for getMin(), getMax() and the sample values. SensorHistory iterator for HR is returning null values for samples and min/max as well. Currently I don't see any full-blown workaround.

The issue has been reported to Garmin.

Brandon.ConnectIQ over 8 years ago

Thanks--I'll take a look and likely get this passed on to the device team.

Former Member over 8 years ago

There is an issue with HR readings on FR735 (fw 8.20 CIQ 2.3.1). ActivityMonitor.getHeartRateHistory() iterator is always returning INVALID VALUES (255) for getMin(), getMax() and the sample values. SensorHistory iterator for HR is returning null values for samples and min/max as well. Currently I don't see any full-blown workaround.

The issue has been reported to Garmin.

Just wanted to add that I am also having this issue on my FR735XT after updating to fw 8.20. HR does not show the reading on any of the custom watch faces I have, whereas it did before the fw update. Hoping for a quick resolution from Garmin on this.

PlayItLoud over 8 years ago

Fixed?

I have some users who also recently reported having issues with HR fields on some watch faces using the FR735. I noticed that your last update to your actiface as address that (" fixed HR field on FR735 ").

Any chance you can share how to fix this?

Cheers

Former Member over 8 years ago

I believe this is still an issue on the device firmware side. It's possible that the developer used a work around to grab heart rate through another API as a workaround for now though I'm not sure. We will do our best to update this thread when the fix is in place.

Thanks,
-Coleman

peterdedecker over 8 years ago

Mashake has documented in his release notes of GearMin: New HR data combined sources: Sensor History and Activity

Petr.Koula over 8 years ago

There is no way how to obtaining HR value all time on FR735 at the moment. HeartRateHistory and SensorHistory don't work at all and currentHeartRate from Activity is available only for a minute or so. You can implement some kind of "caching" of the last known value, but it will be untrue most time.

frankvrooijen over 8 years ago

any news yet?

DerDembo over 8 years ago

Not for me, no. In addition, I am unable to downgrade to 7.2. Did anybody successfully downgrade?

jim_m_58 over 8 years ago

Not for me, no. In addition, I am unable to downgrade to 7.2. Did anybody successfully downgrade?

There's really no way to downgrade FW on devices. You sometimes can when there is a beta release, but 8.20 is production. The only thing you can really do is want for a release with a fix for this.

Former Member over 8 years ago

I did see that there was an update to the watch face that I use, which is Line. While the HR doesn't work on it, instead of the HR showing as 255 bpm, now it is just -- bpm.

This is really frustrating and I hope Garmin gets a fix for their firmware going soon.