The dreaded "Access Denied" message has now infested the app store as well.

I am getting this after trying to edit and submit app details in the app store.
Anyone else getting it. The issue is now spreading beyond the forum...
Access Denied

You don't have permission to access "apps.garmin.com/.../<removed guids>" on this server.
Reference #18.2ca3c129.1490820449.1fd1db8
  • popped up again tonight with: Reference #18.abb31bb8.1536463146.113a2a5

    I was able to update the app, just not the description. Another app worked just fine. Wonder if it could be because I have two different signing key's. Lost my machine 6 months ago and thought I had lost the key. So created a new one for new apps I added. When I could no longer update old apps, I did some searching and was able to find the old one. So now I have two. Is there anyway to change the key on an app so I don't have two separate keys?
  • Former Member
    Former Member
    popped up again tonight with: Reference #18.abb31bb8.1536463146.113a2a5

    I was able to update the app, just not the description. Another app worked just fine. Wonder if it could be because I have two different signing key's. Lost my machine 6 months ago and thought I had lost the key. So created a new one for new apps I added. When I could no longer update old apps, I did some searching and was able to find the old one. So now I have two. Is there anyway to change the key on an app so I don't have two separate keys?


    I've opened up a ticket with the store team to make sure that we figure out what is happening here with the Access Denied Error. I'm not sure that it has anything to do with the keys as long as your keeping them straight and signing them with the correct keys. I've included that information in the report in case that ends up being the error though. Thank you for your report!

    -Coleman
  • Hi,

    I also can't update my two apps.
    I built a new version, but there's no way to publish :(

    [h=1]Access Denied[/h] You don't have permission to access "apps.garmin.com/.../edit" on this server.

    Reference #18.5417655f.1538163494.bc8b9c3


    [h=1]Access Denied[/h] You don't have permission to access "apps.garmin.com/.../edit" on this server.

    Reference #18.7d611702.1538163849.505c295d
  • Still no luck. Does it work for anyone?
    [h=1]Access Denied[/h] You don't have permission to access "apps.garmin.com/.../edit" on this server.

    Reference #18.7d611702.1538387520.646a678a
  • Still no luck. Does it work for anyone?
    [h=1]Access Denied[/h] You don't have permission to access "apps.garmin.com/.../edit" on this server.

    Reference #18.7d611702.1538387520.646a678a
  • Former Member
    Former Member
    flyingflo, I've opened up a ticket with the store team.

    CIQSTORE-1011
  • flyingflo, I've opened up a ticket with the store team.

    CIQSTORE-1011


    Thanks! It works now.
  • Former Member
    Former Member
    flyingflo, That is great to hear!