Connect IQ apps crashing on fenix 5x

Dear Connect IQ team,

two apps available at the store, that I'd really like to use, crash on my fenix 5x:

SkyWatch:
https://apps.garmin.com/de-DE/apps/e531bb5d-56d1-4649-b790-adefa5adf04a

--> causes watch to reboot

IQ Map Receiver (Gpx/FIT Handy Waypoint to Watch):
https://apps.garmin.com/de-DE/apps/20b4bbbb-6c3f-45bd-9eb5-dc81f6832965

--> only shows Connet IQ logo with an exclamation mark if started on the watch

Could you maybe look into this issues? Is anyone else experiencing other app crashes on the 5x?

Best regards
Sebastian Zender

unhombrecualquiera over 9 years ago

Firmware version

Device: fenix 5x

Firmware: 2.40

btw

jim_m_58 over 9 years ago

Have you tried using "Contact Developer" for those apps in the app store? Most things in the app store are written by 3rd party developers and not by Garmin, and the developer is the best place to ask for help.

unhombrecualquiera over 9 years ago

Have you tried using "Contact Developer" for those apps in the app store? Most things in the app store are written by 3rd party developers and not by Garmin, and the developer is the best place to ask for help.

Hi Jim,

yes, I also contacted the developers and told them about the issues. Still thought it couldn't hurt to post this here.

schlupp73 over 9 years ago

crash on my fenix 5x:

IQ Map Receiver (Gpx/FIT Handy Waypoint to Watch):
https://apps.garmin.com/de-DE/apps/20b4bbbb-6c3f-45bd-9eb5-dc81f6832965

--> only shows Connet IQ logo with an exclamation mark if started on the watch

Should be fixed with current version 2.2.11

Brandon.ConnectIQ over 9 years ago

I'm closing this thread since it's regarding app crashes and not a Connect IQ bug. App crashes must be resolved by the developer. The author of IQ Map Receiver has responded on this thread, and I can confirm that the author of SkyWatch is aware of the problem and is also investigating.

Thanks!