App downloads down over 90%

Former Member
Former Member
App downloads seem to be down 90% today. Is there something going on that us developers should be aware of ?
  • Former Member
    Former Member
    22 days and counting .. btw when I contacted Garmin Support on day 1 I got a canned response to go to the developers area of Garmin. They could not understand .. this is a forum issue and well, there is no easy way to let Garmin know about things are are broken.

    This is not a developers issue (even if I see it has now hit the store), but it is spreading like a bad case of herpes. :rolleyes:

    Before Garmin loses the confidence of everyone here .. they need to fix their forum. But sadly .. the performance of most everything Garmin with the exception of the Connect IQ guys is a resounding F on their report card.

    Oh .. nothing to report as I just stopped posting. #fakenews.
  • ha ha.. that's not funny..

    a big thank you to the moderators and Garmin for dealing with this issue - hopefully it can be solved soon... at least for some reason I can reply to these threads... hmmm... I guess I will try to post a new thread later today for my program (because the attempt I made five mins ago didn't work again)
  • I'd like to share what I know, but I have to be careful since the issue appears to be related to our security software. This is a slightly edited quote from Garmin IT I received yesterday that helps shed a little light on the issue:

    A team discussion occurred today around log entries indicating a large number of brute force attacks and we realized a these reports started around the same time as [our security software] going live. Checking with our IT security team and seems likely related to the comment around the app store.


    The take-away here is that we have some kind of systemic issue that is affecting the forums, the app store, and probably some other areas I'm not aware of. That explains why the forum admins couldn't really figure out what might be happening. Based on my observation, it also appears to have affected only a small amount of people initially, but has gradually been affecting more and more individuals over time--another reason why it was difficult for our forum and IT folks to pin down. Lastly, you can see that since there are discussions taking place, there are actual people working on this and trying to get it fixed. :) It's taken longer than I would have expected, but this is a really unusual problem that I've never seen occur during my time with Garmin.

    We highly value all of you that participate in the forums and work with Connect IQ in your free time, so I'm as frustrated as many of you because of the impact this has had an my inability to directly address it. I'm hopeful that we'll have a solution soon.

    22 days and counting .. btw when I contacted Garmin Support on day 1 I got a canned response to go to the developers area of Garmin. They could not understand .. this is a forum issue and well, there is no easy way to let Garmin know about things are are broken.

    This is not a developers issue (even if I see it has now hit the store), but it is spreading like a bad case of herpes. :rolleyes:

    Before Garmin loses the confidence of everyone here .. they need to fix their forum. But sadly .. the performance of most everything Garmin with the exception of the Connect IQ guys is a resounding F on their report card.

    Oh .. nothing to report as I just stopped posting. #fakenews.